Review: Premium Buttermilk Crispy Chicken Deluxe Sandwich from McDonald’s

It’s normal to see fast food makeovers over the years and earlier this year we saw McDonald’s update their grilled chicken with the Artisan Grilled Chicken Sandwich.  With more and more competition from the fast casual restaurants, fast food joints need to step up their game.  The latest makeover at McD’s is with their Crispy Chicken Deluxe Sandwich becoming the new Premium Buttermilk Crispy Chicken Deluxe Sandwich — let’s review.IMG_4075McDonald’s describes their new Premium Buttermilk Crispy Chicken Deluxe Sandwich like this:

A tender, juicy, filet made with 100% chicken breast meat, real buttermilk and no artificial colors. Plus fresh tomato, crisp leaf lettuce and mayonnaise. All atop our delectable artisan roll.

I hate to use the term “millennial”, but the move toward real ingredients that you can pronounce is due to a big shift in the culture of eating out (and the millennials are the focus when it comes to fast food business).  Fast food is looked down upon by many and these fast food chains places are constantly having to defend themselves.  Changing your products around to fit in with the current trends is inevitable, yet I can’t say removal of certain harmful chemicals in the foods we eat is a trend.  In the end, restaurants just want your money and giving the consumer what they want is really the bottom line.  I’m sure it will still take a long time to change a lot of minds.

IMG_4076The new Premium Buttermilk Crispy Chicken Deluxe Sandwich is a shift to a more natural crispy chicken sandwich offering, but don’t kid yourself and think there still isn’t a bunch of ingredients in the recipe that require some food science expertise.  Beyond all that, the core components of this sandwich consist of the buttermilk crispy chicken filet, a slice of tomato, mayonnaise, leaf lettuce, and of course the artisan roll.IMG_4079The chicken filet was kind of a cross between the previous Crispy Chicken Deluxe and the discontinued Southern Style Crispy Chicken Sandwich.  It had a noticeably crisp and crunchy crust that suffered a few dry, crusty spots in the cooking process.  There was a sign posted on the drive-thru speaker that read, “We cook with real dairy.  We’re proud to use real buttermilk in our Buttermilk Crispy Chicken, which shares a fryer with Chicken McNuggets and other fried chicken products.  We want you to enjoy your experience, so if you have adverse reactions to milk, please consider other great McDonald’s options.”  Aside from the crusty spots, the breading hugged the chicken fillet close and was thick enough to give it some added size without going overboard and becoming all about the exterior.  The flavor of the breading had some hints of cream and pepper.  The chicken itself turned out to be quite tender and moist with no areas that were stringy or too chewy.  I found the produce duo of tomato slice and leaf lettuce to be cool and fresh… an excellent example of a fast food place getting their lettuce and tomato combo right.  McDonald’s goes a little overboard with mayo application, but it wasn’t a big deal.  Simple mayonnaise was a fine choice to add the necessary creaminess to a chicken sandwich.  There’s plenty of room for future incarnations of this sandwich with plenty of sauce and cheese combinations.  The artisan roll is lightly toasted, soft and sturdy with some mild corn sweetness.IMG_4081 (1)At a price of $4.59 for the sandwich alone, it’s a decent value for a half pound sandwich.  It’s got a little bit more weight to it when compared to the Artisan Grilled Chicken sandwich which is the same price.  Interestingly enough, there’s actually less sodium in the Buttermilk Crispy Chicken Sandwich (Buttermilk Crispy 900 mg vs Artisan Grilled 960 mg).Recently Updated124The whole buttermilk thing isn’t a big change if you ask me, but it works well for a crispy fried chicken crust.  There were some minor issues with crusty dry ends that luckily didn’t have an impact on the chicken itself.  It’s a simple crispy chicken sandwich that represents some necessary recipe updates like the removal of artificial colors.   To sum up the new Premium Buttermilk Crispy Chicken Deluxe Sandwich, I’ll say it’s decent, but nothing special.

Pros: Half pound sandwich under five bucks. Tender, moist chicken fillet. Great produce and bun.

Cons: Buttermilk-based chicken breading suffered some dry spots.

Taste: 7.00/10
Value: 6.50/10
Grubbing on-the-go: 7.00/10
Price: $4.59

Overall GrubGrade: 7.00/10

More Info:
Nutrition Facts:
Serving Size - 8.1 oz
Calories - 580
Total Fat - 24 grams
Saturated Fat - 4.5 grams
Carbs - 62 grams
Cholesterol - 65 milligrams
Sodium - 900 milligrams
Sugars - 11 grams
Fiber - 4 grams
Protein - 29 grams

60 comments on “Review: Premium Buttermilk Crispy Chicken Deluxe Sandwich from McDonald’s

  1. Alex K. says:

    I won’t get this thing out of principal. McDonald’s cuts a decent portion of the good stuff on their menu to lessen drive-thru wait times, and then suddenly comes up with this thing. Oh, please. Bring back the jalapeno burger and southwestern chicken sammich or GTFO.

  2. mike says:

    I had this 2 times it was small not even covering bun. It was dry and hard
    very bad. Maybe I was unlucky but I will not purchase again.

    • Sasha Deveau says:

      It was the individual McDs. The one where I live wrecked it. I had my first at the Boston North Station venue. A tiny counter place. It was great!!! It’s all up to the owner/manager of your local joint.

  3. Gr8pimpin says:

    I had two last week. One I ordered no lettuce and tomato.

    The one special ordered was juicy and not stringy at all. The other was a tad dry and a bit stringy.

    Both were drowned in mayo.

    The crunch of the breaking was really good but lacked seasoning of any kind. Really bland.

    I hate the bun. Way too chewy and doughy. This would be far better on sponge bread, like in-n-out.

    I really was rooting for MCDs on this. But agree that this is just ok.

  4. Richard says:

    U had one and wanted the Southern Style Chicken sandwich back.

  5. BoJangles says:

    The calories on the sandwich isn’t that bad.. I’m quite surprised. Looks decent, if I get desperate enough for McD’s I might get this sandwich.

    Funny how McD’s is upping their game for chicken while BK only comes up with new burger options, rehashed ones at that. If I’m paying $5 for a chicken sandwich, it better not be some chicken flavored sponge “meat”. (Lookin’ at you Burger King!)

  6. alan rodriguez says:

    u see a good sadwich should have protein and flavor not so much sodium….. sodium is usually an isssue but thats not bad.. im sik of plp eating small bits of meat and pay 5 buks.. there is no meat if ur paying 5 buks for nothing.. size matters .i just make my own.. 5 buks is a lil overboard but i better get that nice size and feel that im not wasted

  7. Ernie says:

    I had one at 11 pm and it was extremely dry. Figuring that it was because of the time of day I returned for another the next day at 2pm. Not quite as dry but dry. All I could taste was pepper. Not good at all. Won’t buy again.

  8. ACS says:

    Tried one earlier today. Like other people said, it was extremely dry and some parts were mostly all breading. Not going to get it again.

  9. anita says:

    was not impressed,couldn’t tell the difference between it and the other chicken sandwiches they sell way overpriced

  10. Esther says:

    They’re now doing the “”real” people tried this without knowing it was maccas and loved it!” commercials, as if we’re supposed to believe any of that. The promo pic looks good, but I’ll pass.

  11. Emmanuel says:

    Pretty bad taste, chicken (If that was a chicken) was supper dry hard to bite, weird sensation in the mouth, it remind me of alligator that I had in Louisiana years ago. Overall is a bad sandwich.

  12. Stu says:

    I’m having one right now, and only because I had a coupon to get free fries and a drink if I bought one. VERY DISAPPOINTED! The bun looks nice, but really had no flavor. The chicken is very thin, and the sandwich has no special flavor of buttermilk or anything else. The mayo is laid on very thick- and I LIKE mayo. If I didn’t know better, I would think this was just a dollar McChicken with tomato on it. And at $4.69 for the sandwich here in DC, there’s no way that it’s worth it. Not when I could get four McChicken sandwiches and STILL pay less! Sorry, McDonald’s, but this will be the first and the last Buttermilk Crispy Chicken Sandwich I buy. BTW, I’m a McDonald’s stock holder.

  13. Tony says:

    I’m surprised to see all the negativity toward this sandwich. It is the best thing I’ve ever eaten from McD’s. The breading (with wheat flour and corn meal) is your can’t go wrong well-balanced mixture of salt, pepper and paprika, and the buttermilk does what it is supposed to do, which is to flavor and tenderize the lean chicken breast. If you are craving a quick, fried white meat chicken sandwich from a fast food joint, I don’t know how you can go wrong with this sandwich. It is great to see that McDonald’s is making an effort to improve the quality and taste of their food

  14. Diana says:

    Soooo disappointed. The chicken was dry, thin, tasteless & barely covered the unimpressive bun. Go to CHICK FIL A instead where the filet is very tasty, hangs way outside the bun, never dry and cheaper than the rip off that McDonald’s serves.

    • John says:

      I happen to love this sandwich, and I’m not being paid at all. Don’t see why Tony liking a sandwich is so unbelievable. It’s really good. Maybe the Mcdonald’s you’re going to just don’t make good food. My sis works in a McDonald’s, and everything she brings back is good (except the occasional rubbery nugget). If workers hate their job, the food suffers.

  15. Jeff says:

    YUK!!! Bury it!!!

  16. Lori says:

    I will never buy one again, chicken was very dry, way too much pepper and it kind of had this strange tangy taste to it. I ended up throwing the chicken out and just eating the rest without it, tasted so much better that way.

    • Richard says:

      Yep. Unidentifiable tangy taste. What is that? Not chicken. Not vegetables. Not mayo, I hope; and neither pepper nor paprika.

      Sorry Ronald; I’m one and done.

      • Phaet says:

        The ‘Unidentifiable tangy taste’ is supposed to be the buttermilk- or that’s what I thought as I was eating. I didn’t think it was offensive- just very mild and anecdotal.

  17. Bob T says:

    I applaude Mcdonalds for trying new things. I tried this new buttermilk chicken yesterday. The chicken was very dry and bland tasting. The remainder of the sandwich was enjoyable. Keep the bun, lettuce, tomato and mayo and find a good protein. Bacon maybe?

  18. marcha says:

    I loved it, very moist, best thing I can say I’ve ever had at mcDonalds. Very fresh lettuce, tomatoe. I had no mayo on mine. Would eat another.

  19. klee says:

    Mine was basically all crunch breading. Like it almost seemed as if there was no chicken even in there. It was so thin and obviously fries way to long, it lost any chicken flavor. Ryan said he had bits of the breast that were dried out, well my whole thing was like that. It’s sad because I liked the breading and thought it has some potential

  20. Anfernee Hardaway says:

    It was the best, very tasty!

  21. BigBelly says:

    Tried these tonight, both were very tender, and both had a huge gob of mayo on half of the bun that needed to be spread out. That was the only complaint though. Good meat to bun ratio, and the bun was really good, we’d order them again.
    $5.29 for the sandwich seemed a little high, but 6.49 for the combo was a pretty good deal though

  22. Ben says:

    It is sad McDonald’s keeps trying to pull the same old products out there hat and rename them in an attempt to fool the buying public.
    The chicken was shockingly bad. A flat cooked from frozen patty no better in quality than Rally’s\Checkers product which you get for half the price. Yes, its dressed up with a new bun but to tout this as a new product is a joke. This product will not be the beginning of McDonald’s salvation. Get to work really cooking instead of being a glorified bowling alley short order food joint. At least you can get a beer there to wash the fried food down.

  23. Harry says:

    i was disappointed. It was half the thickness that the Ad shows. It was dry. Will not purchase again.

  24. Beverly says:

    I only had to try it once, not good. Dry and tasted almost like their spicy chicken.

  25. circe801 says:

    Why were all but one of the photos stock McDonald’s ad photos? The one photo of the sandwich as purchased looks, well, like ALL McDonald’s real, sold-to-the-public-and-looks-NOTHING-like-THE-ADS products. Notice, also, the ‘no artificial colors’ pat on the back selling point. Note that they tell you ONE THING that’s NOT in it–but do they mention the CRAP that IS in it?? Of course not. Azodiacarbonamide (you know–the ‘yoga mat’ stuff in the bread?), no doubt the usual artificial (or otherwise questionable) flavorings–either outright synthetic MSG or one of its deceptively-named masqueraders…

    I, as a rule, don’t eat McDonald’s, but received a few free coupons this summer and tried the ‘artisan chicken sandwich’. They must have butterflied a half-breast, flattened it and punched out about 6 ‘sandwiches’ worth–that’s how small it was. The most gristly, inedible part made it to mine. The meaning of ‘artisan’ denotes a ‘special, small-batch’ item. At McDonald’s??? Puh-leeze

  26. Frank says:

    Tried one, it was not tender, it was not juicy. It was hard, dry, tasteless.

  27. CulinaryZerg says:

    Finally tried this after much anticipation. Yawn. While definitely tastier than the sad previous McD chicken sandwich, at best it’s around the quality level of the Arby’s Chicken Sandwich…if McDonald’s actually cooked these fresh to order like Arby’s does. Which they don’t, so the chicken is hard and dry….and ultimately forgettable.

  28. Ben says:

    I’ve been craving a good chicken sandwich lately and gave the new mcdonalds buttermilk sandwich a shot. It was hard, dry and tasteless. Got it a second time thinking maybe I got a bad one, nope, same thing. I will never order it again and am having a hard time convincing myself to go to mcdonalds anymore. Started driving the extra 5 miles to go to a Wendys for their spicy chicken sandwich. Can’t go wrong with wendys chicken I’ve been going there since I was a kid and they haven’t changed it this whole time. Don’t mess with isn’t broke right? Wendys chicken sandwich > Mcdonalds wannabe chicken sandwich.

  29. bree says:

    i have a free coupon should i use it ??

  30. Linda says:

    My sandwich didn’t look anything like the one pictured above. The crust was not flaky but dry and looked more like a breadcrumb topping not a buttermilk. Maybe they used a different pattie where I bought the sandwich. Anyway it was very disappointing. Won’t order this one again. Might as well buy the value menu one as there was no difference in the quality.

    • alan rodriguez says:

      u can make changes.. put it in micro or stove it with some seasonings.. not sure y plp cant fix those things.. and yes sumtimes u will not get a decent sandwich.. as a chewf i thankfully know how to fix that.. smh

  31. Peter says:

    Tasted like a dry pork fritter. If I want a fried chicken sandwich, I’ll head to Wendy’s.

  32. Anne D. says:

    I just finished my first and last Buttermilk Crispy Chicken sandwich. I will never order this again. After I opened the box, I noticed that the top of the bun was ripped almost in half and the careless person who made it, smashed the bun on to the chicken. I took the first bite. I kept envisioning a delicious bite of good fried chicken seasoned to McD perfection. Nope, no flavor. In fact, the only flavor it had was that of oil. Old oil. There was a nice slice of tomato but even that had no flavor. The mayonnaise was only on one half of the bun on the top and that too, had no flavor other than oil. I grabbed a knife and spread the mayo across the whole bun hoping that would change something but alas, it all tasted like oil! The texture of the chicken would have been OK if it had some real flavor. It wasn’t dried out and it could have been considered tender. This is a complete waste of money. Even the fries had a gummy texture to them so that was a waste, too. McDonalds? You really could have done a better job!

  33. Lawrence says:

    Chicken far too dry!
    Strange sauce taste kinda like old vinegar and olive oil mayo. Yuck give me a Big Mac better! Over-priced!

  34. Susan says:

    Dry and unedible. Wish I could get my money back and again regretting mcdonald’s run

  35. roblou62 says:

    To be honest it is not that bad. The one I had was not dry like others have stated, but I really would not like a wet chicken sandwich. I thinkn it is suposed to be dry. As McD products go this was not bad. I was not expecting homemade. The price could be cheaper. But it was good.

  36. kym says:

    Only tried it once, maybe I got lucky, but mine wasn’t dry at all. My lettuce and tomato was fresh, as others commented, it had too much mayo, I just took some off. I liked the bun a lot better than the standard hamburger bun. As far as taste, I put my Frank’s Hot Sauce on it and it was very good for a fast food offering. The price is higher than some but not others (i.e. most of Arby’s sandwiches), you will always pay more for ‘real’food (i.e. it is a real piece of chicken) as opposed to vegetable protein filled tacos, processed cheese food, processed formed nuggets, etc. As someone else suggested, it is much cheaper (and healthier) to make your own, which I usually do, but in a pinch I would buy again.

  37. M. Joanna says:

    I tend to like the sandwich. Real white meat, moist and large. My only complaint was the breast is sometimes too thick and it tastes weird. Other 2 experienced I had no complaints. Pretty good sand which.

  38. Va Rosen says:

    I really enjoyed the sandwich…Mine was cooked to my taste…I asked for no mayo
    but the bun and chicken was wonderful…Hot and delicious…I will order it again.
    This bun makes the sandwich…..Don’t change a thing until I get at least 1 more…

  39. alan rodriguez says:

    quiot ur yapping.. u will never get that most chiken anyhoos but plp r stupod to even consider the fact that they can go home and change the flavor to make it better.. sumtimes u cant change thingsd but as a chef i can make it way bettter… and yes u can just get a diff bread.. put some seasonings and bake it… jeeesh plp and their excuxe to have sour dry bread

    • Otter says:

      Brilliant idea! On my 8-hour drive to visit my sister, which is about the only time I eat McDonald’s, I’ll drive half way there, get a sandwich, drive 4 hours to get back home, add whatever it is that the sandwich needs despite the fact that I just paid full price for an apparently unfinished sandwich, then get back in the car and continue on my journey. Isn’t that what these roadside burger stands were originally intended for?

  40. Tia W says:

    I tried this last week and again today, the one last week was so good so figured I’d try it again. The first was like the first time I tried it but with more pepper, the second I could only eat half of it. I’m thinking they are over doing it so they don’t have to add too much salt to it. I tasted a hint of buttermilk in all three. The buttermilk reminds me of the salad dressing but it doesn’t over flavor the chicken itself. I wish they would add some kind of cheese to it.

  41. Ernie says:

    Real Buttermilk? Where?
    Ingredients: Chicken Breast Fillets with Rib Meat, Wheat Flour, Water, Buttermilk, Salt, Corn Starch, Rice Flour, Yellow Corn Flour, Pea Starch, Garlic Powder, Spice, Baking Soda, Natural Flavors (Plant and Dairy Sources), Citric Acid, Vinegar, Chicken Broth Powder, Lemon Juice Solids, Onion Powder, Sugar, Cultured Cream, Maltodextrin, Skim Milk Powder, Whey Protein Concentrate, Xanthan Gum, Inactive Yeast, Sea Salt, Honey, Milkfat, Whey Powder, Carrot Juice Concentrate. Breading set in Vegetable Oil (Canola, Hydrogenated Soybean, Corn, Soybean).

    Prepared in Vegetable Oil (Canola Oil, Corn Oil, Soybean Oil, Hydrogenated Soybean Oil) with TBHQ and Citric Acid to preserve freshness of the oil and Dimethylpolysiloxane to reduce oil splatter when cooking.
    Ingredients: Wheat Flour or Enriched Flour (Wheat Flour or Bleached Wheat Flour, Niacin, Iron, Thiamine Mononitrate, Riboflavin, Folic Acid), Malted Barley Flour, Water, Sugar, Yeast, Palm Oil, Wheat Gluten, Dextrose, Salt, Contains 2% or less: Natural Flavors (Plant Source), Corn Flour, Soybean Oil, Calcium Sulfate, Mono- and Diglycerides, Sodium Stearoyl Lactylate, Monocalcium Phosphate, Ascorbic Acid, Enzymes, Calcium Propionate (Preservative), Vegetable Proteins (Pea, Potato, Rice), Sunflower Oil, Turmeric, Paprika, Corn Starch, Wheat Starch, Acetic Acid.

    Ingredients: Water, Soybean Oil, Distilled Vinegar, Maltodextrin, Modified Food Starch, Enzyme Modified Egg Yolk, Salt, Sugar, Xanthan Gum, Mustard Flour, Potassium Sorbate (Preservative), Lemon Juice Concentrate, Polysorbate 80, Natural Flavor (Animal Source), Calcium Disodium EDTA to Protect Flavor, Beta Carotene (Color).


  42. Thomasina says:

    I love this sandwich it is soo good, very fresh everytime I get it.

  43. […] The iconic fast-food burger chain overhauled its chicken sandwich with a new buttermilk recipe that is received some positive feedback. […]

  44. Carol Buttler says:

    They don’t offer the Chicken sandwich in the McDonalds in Surprise AZ, ONLY THE SPICY ONE & THEY ARE TOO HOT FOR SOMEONE FROM N.J.

  45. Bring those Chicken sandwiches to Arizona!?!

  46. Terry says:

    Uggh…. my sandwich had a horrible smell and taste. I smell a sour smell when I open my bag and as even when I tried to eat it. I couldn’t. Dry. hard. Spicy. And foul smell. Although I don’t know if every else smell the same. I know it’s a buttermilk sandwich but that was more like spoil milk

  47. Anonymous says:

    I ate one today.. made my stole green,perhaps it was the least greens

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