Review: New Chicken Parmesan Sandwich from Burger King

If you’ve been paying attention to the action at Burger King, you will have noticed that they’ve been rolling out new menu items left, right, and center. During the summer, they released three new Whoppers, plus sweet potato fries, and a questionable sundae that had bacon in it. This time around, they’re revamping their chicken options, rolling out everything from a Chicken, Apple, and Cranberry wrap that Ryan looked into, to the arguably more seasonally-appropriate Chicken Parmesan Sandwich.

BK describes the Chicken Parmesan Sandwich this way:

A premium white meat chicken fillet generously breaded with homemade seasoning carefully topped with tangy marinara sauce, melted mozzarella cheese and shaved parmesan cheese all on a warm, toasted artisan-style bun.

Sounds pretty good, right? Admittedly, going into this little experiment, that’s what I thought, too. A chicken parm sandwich seems like a totally reasonable endeavor for a fast food place like Burger King, especially since they already have most of the ingredients in place. Smear a little sauce on a fried chicken patty, top it with cheese, and there ya go. It sounds easy enough, but in reality, the seemingly simple undertaking resulted in a sandwich that failed on every single possible front. File this review under “I tried it so you don’t have to.” Let’s break it down, starting with the bun, which had the texture of a cheap motel mattress: dense and spongy. Making matters worse, it stuck to my teeth. The bread looks toasted in that the underside of each half is browned, but it’s not at all crisp or even warm. It’s impressive from a scientific standpoint, but a big fat fail when it comes to flavor. I’d like to see how BK achieves this effect.

Under the bun is where things get even worse. The chicken is topped with an unmelted square of flavorless mozzarella and flakes of waxy cheese that I suspect is supposed to be parmesan. Neither bring any flavor to the patty. The marinara sauce is bordering on tangy, but the portion of it that’s spread on the bun gets sucked up by the spongy bread, and the rest of it disappears into the chicken.

The “premium white meat” chicken is supposed to be “generously breaded”, but I found it generously fried, if anything. The batter was so dry and overcooked that it tasted like fryer grease, and the chicken had absolutely no moisture. I couldn’t taste any of the promised seasoning, unless you count a lot of salt. Really, that’s all the sandwich tasted like: a crunchy fillet of salt on a spongy, cold bun. Pass!

Pros: Nothing comes to mind

Cons: See above. Bad all around, and very high in sodium

Taste: 3.50/10
Value: 4.50/10
Grubbing on-the-go: 6.00/10
Price: $4.99

Overall GrubGrade: 4.00/10

More Info: BurgerKing.com
Nutrition Facts:
Calories – 610
Total Fat – 25 grams
Saturated Fat – 4.5 grams
Cholesterol – 70 milligrams
Sodium – 1720 milligrams
Carbs – 60 grams
Sugars – 10 grams
Protein – 36 grams

41 comments on “Review: New Chicken Parmesan Sandwich from Burger King

  1. Justin ST says:

    Yuck, you just saved me some money. Thanks.

  2. Alex says:

    I think you may have gotten unlucky. I haven’t had one, but never have I had something from BK that’s looked THAT unappetizing. The chicken has always been decent at worst.

  3. Griffin says:

    Sounds like your better off going to your local Italian deli and getting a real chicken parm on a Hogie Roll…. which will be 1000x better

  4. Colin says:

    I also tried this hideously over-priced sandwich and I agree totally with the review. This thing is straight booty.

  5. we thought it was good.we had a coupon buy 1 free.the chicken was fresh the cheese was good.our burger king has always been good .very filling.burger king is always been good about sending coupons.

  6. Brandon says:

    I don’t want to stand up for BK, but you probably went to a poorly ran establishment. How the f*ck can someone mess up so bad on such a simple sandwich? Still, it couldn’t have been that great even if it was prepared perfectly; it is BK after all.

  7. Sascha says:

    If the chicken was bad, that’s on the BK you went to, as the Tendercrisp patty is about the one thing BK tends to get credit for from people.

    I’ve had these twice, once I was really unimpressed, the other time it was good. Nowhere close to great, but good. The biggest fail on this sandwich is the parmesan, which simple doesn’t melt into the sandwich (on both of mine the mozzarella was definitely melted nicely) and if I ever get another of these I will just ask for them to keep it off, and maybe try it with a grilled piece of chicken.

    For me, it’s closer to a 7 until I see the price, which immediately drops it closer to 6.5 or lower.

  8. Anon says:

    From the pics, you got a bad one. Both the ones I got from a BOGO had cheese that was hot & melted. Here’s my review from the prior article:

    “Just tried the Chicken Parmesan Sandwich with a BOGO coupon. The ones I purchased had a good amount of mozzarella melted on top. The parmesan was barely noticeable or seen. The bun was okay and the crispy chicken was actually pretty tasty. I’m a fan of the original chicken sandwich and this one was just as good in taste; it’s different though and has more spices. However, just like the original chicken sandwich, this one is overpriced and, like every other item on the menu. In addition, it was also small, like the size of a McChicken.

    I’m not sure what BK is thinking with it’s premium prices for standard items. $4.00 for the chicken sandwich and $6.00 for a double whopper with cheese? I don’t think so.”

  9. TJ says:

    I’m not surprised that there is such a wide range of opinion regarding this. Much of BK’s menu is overpriced in my opinion, but there seems to be a wide variation in quality between franchises. I don’t see this with McDonald’s, they are consistently average to me. My local BK is great, but I’ve been to a couple where the food is consistently lukewarm and rather bad.

  10. Leah says:

    Agree, the one I tried was pretty much as described. No flavor other than salt. I take apart my BK semmiches anyway cause I don’t eat the bread and the chicken just was not good. It was hard and not warm in the center. It was cooked (I assume) cause it was white but it tasted like it’d been sitting on a heating rack and all they got was the outside. :(

  11. Deut says:

    I’m not going to defend Burger King either, because I think they’re among the worst, if not the worst, fast food places out there, but it’s kind of disingenuous to review what was obviously just a poorly-made sandwich, even by Burger King standards, and the fault of human error, not design. You’re rating largely based on a lazy employee, rather than the food itself.

    On the other hand, I think the rating is very accurate regards most Burger King products, so I’m going to complain too much.

    • Manavee says:

      So how many franchises do you propose she go to until she gets a sandwich made properly? Two, three, four, five…..however many it takes?

      My vote is is that a reviewer reviews what they get.

      The truth is is that Burger King has a real quality control problem between franchises. The latest LTO roll out has really brought this issue to the forefront. For example, I’ve tried the new wraps a few times at different locations, and they are all over the place (sometimes you get dressing sometimes you don’t, sometimes you get a lot of chicken, sometimes you barely get any, sometimes you ask for crispy and get grilled (and vice versa), sometimes they leave key ingredients out (they left apples out of my chicken apple and cranberry wrap, and left cranberries out of Ryan’s wrap)). I just don’t think Burger King has the management structure or employees to pull off all of these new LTO products.

      Say what you will about McDonalds, but they deliver a consistent product. The Big Mac I get at a McDonalds in the hood will be more or less the same as the Big Mac I get in a wealthy neighborhood. THIS is what Burger King needs to focus on emulating from McDonalds, not necessarily McDonald’s products themselves.

      Once Burger King gets their franchisees and managers focused on delivering a consistent product, a reviewer won’t have to go to 5 different franchises before they get a sandwich how it was “really” supposed to be made.

  12. Jake says:

    My sandwich was good. An improvement over the Italian Chicken Sandwich. The chicken was crispy and it was at the right temperature. Mind that the experience can change on how the product is prepared or served. The same happened with their Chicken Strips: I read/hear people saying they were dry and bland (happens if they sit too long), and others said they were crispy and fresh. Anyways, even when good, the Chicken Parmesan Sandwich is overpriced.

  13. Nick says:

    I don’t think it matters whether he got a sub par sandwich due to a lazy/careless employee, or it’s just a lousy sandwich.

    He got a lousy sandwich. Period. And that should reflect badly on BK.

    I’m sure BK’s corporate chefs can whip up some amazing food in the test kitchens at company headquarters, but that doesn’t matter one bit if they can’t get the line staff in the actual restaurants to give a crap and actually replicate it.

    Burger King’s problem isn’t that they have bad ideas for new menu items, it’s that the restaurants can’t or won’t pull it off with decent ingredients or care.

  14. Chris says:

    I thought the sandwich was pretty decent by Burger King standards. My only gripe would be the price. Almost $8 at my local BK in SC, if you make it a small combo.

  15. F. Michael says:

    Homemade chicken parm is too easy and delicous. The next day, it’s even better. All you need is chicken breast, bread crumbs, egg wash, pasta, olive oil, spaghetti sauce, motz and parm, some bread. Maybe some crushed red pepper.
    If you don’t have these items in the fridge reguarly, you are not a foodie honestly.

    • Tony says:

      People who eat at BK are now foodies? Wow. Also when have the people who run this blog ever declared themselves to be such? How pretentious.

  16. April says:

    i think this deserves a do over.

  17. Mike says:

    It looks like the chicken on the sandwhich you recieved was old and overcooked. I tried this sandwhich my chicken was not near as dark an d my cheese was melted. I thought the sandwhich was ok but nothing special.

  18. kikurage says:

    Good review, thanks. The expression “The bun like a mattress” makes me perceive that BK’s new chicken “SALT” burger is terrible bad. I am looking forward to your next review. I am fan of your writing.

  19. MP says:

    Another Burger King failure. Water is wet; sun rises in the east, ice is cold, etc etc.

    Wouldn’t surprise me if the marinara sauce was old buns mixed in with ketchup. That chicken patty looks pathetic & is what my last two Original BK Chicken sandwiches were like. Even a 99¢ Wendy’s Crispy Chicken sandwich is more appetizing.

    $5?? Highway robbery.

  20. TomHandy says:

    Had one of these this weekend at my local Burger King in Falls Church, VA. Clearly not as good as a real chicken parm sandwich from a local Italian place, but for something from Burger King, I’d say it was pretty good – and definitely much better than the old “Italian” sandwich they would have from time to time. I did seem to have the same issue where the cheese wasn’t really melted enough, but even in spite of that it was ok.

  21. Jess says:

    It’s almost like they’re purposefully trying to suck. What the hell is going on at BK?

  22. Jordy says:

    Come on. What gives you the right to be this big of a snob about a fast food sandwich? It’s Burger King, not a fine dining restaurant, not your Italian grandmother’s kitchen. Everyone on this site loves to bash on BK, but I guarantee you that I eat more fast food than most of you that review it, and Burger King is one of the best overall. This is not that bad of a sandwich. You guys are mighty pretentious over burgers and fries…

    • Ryan says:

      You do realize this is a blog with over 400 fast food reviews right? A review is a review. We don’t compare fast food to fine dining, we just judge it as is. Subjective opinions.

      • Jordy says:

        All I’m saying is what the old saying backs me on, “You get what you paid for.” You can’t be expecting to get blown away by the quality of food from any place that has locations everywhere and a staff that makes minimum wage. If you want a great chicken parm, go to a sit down restaurant! If you want a knock off version that obviously isn’t going to be as good, but still serves as edible, go to BK…

        • MP says:

          Come on, man. It’s like Burger King isn’t even trying to put out a good product anymore. They’re basically STEALING from customers now. It’s like they’re trying to cut corners so badly to see what they can get away with.

    • Tony says:

      Sorry that the reviewers want their readers to get the best food for their money even in a casual/fast food place. Oy.

      • MP says:

        This. I watch every dollar I spend (literally). I don’t like wasting money or getting ripped off, and I don’t like false advertising, phony fast food item advertising, vague reviews, promises like this BK sandwich can’t possibly live up to, or Yahoo-style creme puff journalism. The pictures & honest reviews are the best part of this blog.

    • MP says:

      I see what’s going on here – since a dame did a review, everybody has to get all Bing Crosby on her. Not cool, you little chauvinists & misogynists.

      The broad did a fine review of a terrible product.

  23. Peter says:

    I also had this sandwich. It was terrible! Mine was just like the sandwich in the article. I got mine in Baltimore.

  24. Chefprotoss says:

    I compare everything to fine dining. A sandwich not served on white linens is not fit for people of my ilk. I’m better than everyone and am now going to yell at the brown people, from some horrible country, that clean my house, and tell them to get a job.

    Where are my slippers?

  25. I have been hesitant to try this because I know it is going to be bad. Thank you for confirming this to me and saving me cash.

  26. Sascha says:

    The Chicken Parm has obviously been getting the most attention online from reviewers and bloggers. Like I said earlier in this discussion, I’ve had two, one very mediocre, the other good.

    But yesterday I tried the ‘other’ new chicken sandwich, the Italian Basil, with crispy chicken, and I felt it was much better than the parms I’ve had before. Quite a decent mix of flavors, not nearly as artificial tasting as the Parm, would love to see it reviewed to see if it fares better.

  27. I’ve ordered the “chicken parm” twice now at my local BK, as I was always a fan of the Italian Chicken Sandwich. Both times I was on my way to work and didn’t have time to check the order before I left the drive through. Both times despite me repeating that it was a chicken parm I was ordering, and the order receipt saying it was a chicken parm, I got a chicken patty with 2 sliced tomatoes, lettuce, and some sort of tasteless mayo sauce. I’d really like to try the actual sandwich, but I won’t be going back a 3rd time.

  28. Paul B says:

    I had the same horrible sandwich in Denver. This is not a one-time mistake. This is happening all over. So if you think it’s a fluke, you’re wrong… who do you think you are anyway calling this post disingenuous. You’re dumb.

  29. Drew says:

    I had this nasty ass sammich last night. It looked exactly like the pic above.I returned it!

  30. curvefan says:

    BK got me this time with this way over priced sandwich and paltry amount of French fries but they lost a lunch customer for life.

  31. Paladin187 says:

    I agree with the review. I love their Italian Chicken Sandwich and was expecting something similar. What a let down. The basic checken patty was ok but the cheese was blobby and flavorless. If it started with tomato sauce, the sauce disappeared before it got to me. I pulled both pieces of bread to look for it but it was not there. Very unsatisfying one time mistake that I will not repeat. Total let down. Stick to the burgers. I guess that is why they are not called Chicken Parmesan King.

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